Privacy Policy

Your privacy is important to us. It is MewMews's policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

1. Information we collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. The personal information we collect includes your name, email address, phone number, and emergency contact details. For pets, we collect their name, species, breed, age, gender, and medical information, which is linked to your profile.

2. How we use your information

We use the information we collect to create and manage your account, provide our services (including the public pet profile accessible via QR code), process payments, and communicate with you. The public pet profile will display the pet's information along with the primary owner and emergency contact details to help reunite lost pets.

3. Security of your information

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

4. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

5. Links to Other Sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 August 2024.