Terms & Conditions
- The cost of the physical tag and shipping cost is non-refundable after payment and the item has been shipped. This is also applicable if cancellation of subscription is done after the tag has been shipped.
- If the item is lost in the mail, we will resend a tag at no charge to the owner.
- Subscription cancellation will take effect on the last day of the month regardless of when the cancellation was made. This is applicable for both Month-to-month and annual subscriptions. For example notice of cancellation was given on 15 November 2025 the cancellation will take effect on 30 November 2025.
- Refunds will take place in 5 - 7 working days.
- Items shipped will be delivered in 3 - 5 working days.